Warranty
Everything we sell is sourced through authorised channels and carries a genuine warranty valid in Pakistan.
What is covered
Manufacturing defects and hardware failures under normal use are covered for the warranty period printed on your invoice - typically 12 months, and longer on selected brands.
What is not covered
Physical damage, liquid damage, unauthorised repairs, and normal battery wear are not covered. Opening the device yourself voids the warranty.
Making a claim
Contact us with your order number and a short description of the fault. We will direct you to the nearest authorised service centre or arrange collection, depending on the brand.
Proof of purchase
Your Gizmivo order confirmation email is valid proof of purchase. You can always find it again under Orders in your account.
Still need help?
Our Islamabad team answers on weekdays between 10am and 7pm.